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Пункты выдачи заказов ЦУМ

Уважаемые клиенты!

Заказы, размещенные в интернет-магазине ЦУМ, можно получить в пунктах выдачи заказов. В них можно примерить и оплатить вещи из заказа, а также оформить возврат.

По всем вопросам вы можете обратиться в единый контактный центр

+7 (800) 500-80-00+7 (495) 933-73-03

Для вашего комфорта в пунктах выдачи заказов предусмотрены:

  • Бесплатная наземная парковка

    Бесплатная наземная парковка

  • Лаундж-зона для отдыха

    Лаундж-зона для отдыха

  • Оплата заказа после примерки

    Оплата заказа после примерки

  • Комфортные примерочные

    Комфортные примерочные

  • Комфортные сроки хранения

    Комфортные сроки хранения

    7 дней для оплаченных заказов, 3 дня для заказов без предоплаты

  • Услуги персонального консультанта

    Услуги персонального консультанта

    который поможет дополнить образ в соответствии с вашими пожеланиями.

Клиентский сервис

+7 800 500 73 46•+7 495 933 73 03
hotline@tsum.ru

Подпишитесь на новости ЦУМ

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Мы в социальных сетях

© ООО «Меркури Мода», 2024

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© ООО «Меркури Мода», 2024

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TSUM

Luxury department store

The tsum.ru website is accessible only within the Russian Federation.

If you have any questions regarding access to the site, please contact us by phone or email:

The tsum.ru website is accessible only within the Russian Federation. If you have any questions regarding access to the site, please contact us by phone or email:

+7 800 500 80 00, +7 (495) 933 73 00

hotline@tsum.ru

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tsum_main_image

STORY

TSUM - the signature fashion department store of Russia- has been a historic sight and the symbol of fashion in Moscow for more than 110 years. The best selection of goods and individual approach to every customer TSUM features Сollections of more than 700 leading global brands of clothing, shoes, bags and accessories, fine jewellery and timepieces, as well as perfumes and cosmetics.

TSUM - the signature fashion department store of Russia- has been a historic sight and the symbol of fashion in Moscow for more than 110 years. The best selection of goods and individual approach to every customer TSUM features

Сollections of more than 700 leading global brands of clothing, shoes, bags and accessories, fine jewellery and timepieces, as well as perfumes and cosmetics.

TOURIST FRIENDLY

TSUM is shopping destination of choice in Moscow for global travelers. TSUM has been the first store in Russia to actively make itself appeal to foreign tourists via in-store navigation in Chinese and English, English and Chinese speaking personnel and special offers for international shoppers. With its transparent price policy, biggest selection of most fashionable goods, tourist friendly environment and now TAX FREE shopping opportunity, modern day TSUM is the destination of choice for international shoppers and travelers.

TSUM is shopping destination of choice in Moscow for global travelers. TSUM has been the first store in Russia to actively make itself appeal to foreign tourists via in-store navigation in Chinese and English, English and Chinese speaking personnel and special offers for international shoppers.

With its transparent price policy, biggest selection of most fashionable goods, tourist friendly environment and now TAX FREE shopping opportunity, modern day TSUM is the destination of choice for international shoppers and travelers.

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tsum_secondary_image

SERVICES

Personal shopping lounge

VIP Shopping is a service for those who value an individual approach to creating their own personal image. At the elegant VIP lounges professional stylists will present you the vast variety of collections available at TSUM, help to shape a complete wardrobe according to relevant fashion trends and your personal style vision, advise on shoes and accessories. We offer you to come up with a business, everyday or evening look as well as to make any necessary alterations in our atelier. VIP lounge on the 2nd floor presents a unique service of male bespoke tailoring. Highly skilled sewers will take measurements and clarify the client’s wishes regarding color, cut and trimming, as well as offer a selection of top-quality fabrics.

Personal shopping lounge

Order the perfect suit, shirt or coat made exactly to your measurements. Tailors will take all the measurements and help you choose the fabrics out of a wide range of exclusive materials in the TSUM VIP rooms. While your initials and a monogram will make the product really unique.

Related services

  • VIP Shopping with a personal stylist at TSUM;
  • Bespoke tailoring;
  • VIP shopping at your hotel (items delivery and fittings directly at your hotel room);
  • Оff-site online shopping service with VIP stylist;
  • Monogram and initials embroidery;
  • Free transfer service;
  • Storage of purchased goods;
  • Free delivery of the purchases to the hotel room; Personnel fluent in English, Chinese.

TSUM LOCATION & WORKING HOURS

TSUM Moscow, 2 Petrovka street
Moscow, Russia

Monday to Saturday: 11.00 am – 11.00 pm
Sunday: 11.00 am – 11.00 pm